Frequently Asked Questions (FAQ)

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A: We help you prepare your own Letter of Notification or Letter of Claim, which you submit directly to the NHS Trust, care provider, or insurer. If they admit fault and offer compensation, you keep 100% of the award — we don’t have a share in your claim award.

A: No. Regulators like the GMC, NMC, or CQC investigate professional misconduct and safety breaches, but they do not award compensation. However, their findings can support your case or lead to internal changes and accountability.

  A: Solicitors are essential for litigation — but many clients aren’t ready to escalate. MIJ helps you:

• Understand what happened
• Document your case
• Explore regulator or internal      resolution
• Avoid unnecessary legal fees
• Prepare for litigation only      if needed

We’re your strategic first step, not your last resort.

A: Possibly. If the respondent denies liability or you want to pursue compensation through the courts, we’ll refer you to a qualified solicitor. We’ll also provide a structured handover pack to make that transition smooth and efficient.

A: No. You remain in control. We help you prepare your own documents — but you submit them yourself. This keeps you empowered and ensures we stay compliant with legal regulations.

A: Never. We charge fixed fees for our services. If you receive compensation directly from a Trust or insurer, you keep 100% of it.

A: That’s exactly why we exist. Book a risk consultation and we’ll help you understand:

• Whether your experience may      meet the threshold for malpractice or negligence
• What evidence is needed
• Whether to pursue regulator      referral, complaint, or legal escalation

A: No. We are a paralegal-led consultancy focused exclusively on malpractice and clinical negligence support. We don’t litigate or negotiate compensation — we prepare, structure, and empower.

A: Compensation for clinical negligence is awarded through:

1. NHS Resolution (for NHS care)

• Clients submit a Letter of Claim to the relevant NHS Trust

• If liability is admitted, the Trust (via NHS Resolution) may offer a settlement

• This can happen without going to court, especially if the claim is well-prepared

2. Civil Litigation

• If the NHS or private provider denies liability or offers an inadequate settlement, the client may escalate to court

• This requires a solicitor to conduct litigation

MIJ supports clients in:

• Drafting a Letter of Notification or Letter of Claim

• Structuring evidence and chronology

• Submitting the letter themselves (as litigants in person)

• Exploring regulator referral alongside or instead of compensation

If the NHS or insurer offers a settlement in response to the client’s own submission, and the client accepts it:

• Client keeps 100% of the award

• MIJ does not take a percentage

• There are no legal fees deducted, because MIJ is not acting as a solicitor or claims handler

This is a major advantage over “no win, no fee” solicitors or claims companies, who typically deduct 25% or more from the client’s compensation.

A:   Templates are self-led tools you can download and edit yourself. Full support includes onboarding, evidence collation, tailored drafting, and strategic follow-up from MIJ.

A: MIJ Injury Justice provides strategic support and procedural guidance. If your case shows merit or complexity, we may prepare a Viability Report to support escalation for litigation representation by our panel solicitors. This ensures appropriate legal representation—with clarity and dignity from the outset. Please note this will trigger litigation costs.

A:  No. You collect your own documents, screenshots, and records. MIJ helps you organise and integrate that evidence into compliant, strategic documents.

A: A Viability Report is a structured assessment of your case’s legal and procedural strength. It helps determine whether your matter is suitable for escalation to formal litigation.

A : Not exactly. The Statement of Support is your voice—structured, respectful, and emotionally grounded. It complements formal reports but is authored by you, for your protection. 

A: Absolutely. Case Analysis is ideal if you’re unsure about your next steps. It helps clarify breach points, procedural risks, and strategic options.

A: Early resolution refers to resolving a malpractice concern before it escalates to formal legal proceedings. This may involve documentation, mitigation letters, and professional communication to address the issue constructively..

A: No. While our team holds legal qualifications (LLB/LLM-LPC), we do not offer legal advice or court representation. We provide early-stage support and refer clients to qualified solicitors when formal legal action is required.

A: How much does the service cost?

Our services are priced transparently. For example:

• Intake & triage: £75

• Documentation support: £150–£250

• Letters: £35–£50 each

• Strategy session: £120

• Escalation folder & report: £150–£350

Full price list available upon request or [click here].legal action is required.

A: No. While our team holds legal qualifications (LLB/LLM-LPC), we do not offer legal advice or court representation. We provide early-stage support and refer clients to qualified solicitors when formal legal action is required.

A: If your matter cannot be resolved through early-stage support, we’ll prepare your case folder and escalation report, then refer you to a solicitor from our trusted panel. Solicitor fees are quoted separately and directly by the legal firm.

A: Mitigation support includes helping you prepare a clear, professional response to an incident — such as timelines, apology letters, or contextual explanations — to reduce the risk of escalation or disciplinary action.

A: Yes. Letters are charged per draft (£35–£50), and follow-up correspondence is billed transparently. All charges are agreed in advance.

Yes. We support care professionals and providers with incident response, internal investigations, and early-stage claims — including support for CQC-related matters.

Absolutely. All client information is handled with strict confidentiality and stored securely. We do not share your details without consent.